Privacy Policy
This privacy policy describes how AlbergoConnect S.r.l., located at 45 Lungarno del Tempio, Florence, Tuscany, 50121, Italy, collects, uses, and protects your personal information in connection with your use of our online platform and services, including our site. We are committed to protecting your privacy and handling your data in a transparent manner, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
Information We Collect
We collect information to provide and improve our services. The types of information we collect depend on how you interact with our site and services.
Information you provide directly: This includes information you provide when you sign up for an account, use our services, contact us, or participate in surveys or promotions. This may include contact details, account credentials, payment information, and any other information you choose to share with us.
Information we collect automatically: When you visit our site or use our service, we automatically collect certain information from your device or browser. This includes technical information such as IP address, browser type, operating system, usage data such as pages viewed, duration of visit, and referring source. This data is collected using technologies like cookies and web beacons.
Information from other sources: We may receive information about you from third parties, such as partners or service providers, to the extent permitted by law.
How We Use Your Information
We use your personal information for various purposes based on different legal grounds:
To provide and maintain our services: This includes operating our site, managing your account, processing transactions, and providing customer support. This is necessary for the performance of a contract with you.
To improve and develop our services: We analyze usage data to understand how our services are used, identify trends, and improve functionality and features. This is based on our legitimate interests in enhancing our offerings.
For communication: We use your information to communicate with you, respond to your inquiries, send you service updates, and provide information about features or changes to our services. This may be based on the performance of a contract or our legitimate interests.
For marketing: With your consent where required, or based on legitimate interests, we may send you promotional communications about our services. You can opt out of marketing communications at any time.
For security and fraud prevention: We use information to protect the security and integrity of our services and to detect and prevent fraudulent or illegal activities. This is based on our legal obligations and legitimate interests.
To comply with legal obligations: We process your information as required by law, such as responding to legal requests or fulfilling regulatory requirements.
Legal Basis for Processing
We process your personal information only when we have a valid legal basis. The legal bases we rely on include:
Your consent: Where you have given us clear consent to process your personal data for a specific purpose. You can withdraw your consent at any time.
Performance of a contract: Where the processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legal obligation: Where the processing is necessary to comply with a legal obligation to which we are subject.
Legitimate interests: Where the processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
Sharing Your Information
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as hosting, data analysis, payment processing, IT services, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
Legal Requirements: We may disclose your information if required to do so by law, in response to a court order or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change of ownership or control.
With Your Consent: We may share your information with other parties with your explicit consent.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Data Protection Rights
Under GDPR and applicable data protection laws, you have certain rights regarding your personal information:
Right of Access: You have the right to request a copy of the personal information we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Right to Erasure: You have the right to request that we delete your personal information in certain circumstances.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
Right to Object to Processing: You have the right to object to the processing of your personal information in certain circumstances, particularly where we process data based on legitimate interests or for direct marketing.
Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller where processing is based on consent or contract and carried out by automated means.
Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw your consent at any time.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority, particularly if you are in the European Union.
To exercise any of these rights, please contact us using the physical address provided below.
Data Security
We have implemented appropriate technical and organizational measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or method of electronic storage is entirely secure.
International Data Transfers
Your information may be transferred to and processed in countries outside of your country of residence where our service providers or affiliates are located. We will take steps to ensure that your personal data is treated securely and in accordance with this privacy policy and applicable data protection laws, including through the use of standard contractual clauses or other appropriate safeguards.
Cookies and Similar Technologies
Our site uses cookies and similar technologies to collect information automatically. Cookies are small data files stored on your device that help us improve our site and your experience, understand usage patterns, and for advertising purposes. You can control the use of cookies through your browser settings.
Contact Information
If you have questions or concerns about this privacy policy or our data practices, please contact us at:
AlbergoConnect S.r.l.
45 Lungarno del Tempio
Florence, Tuscany, 50121
Italy
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page. We encourage you to review this policy periodically.